Case Studies

SIMPLIFICATION AND AUTOMATION TO MANAGE AND MONITOR AWS ENVIRONMENT

Microland reduced turnaround times to launch new AWS instances for developers and increased scalability of infrastructure for a Fortune 20 conglomerate

Drawing upon experience from previous AWS implementations and its automation expertise the Microland team transformed the client’s AWS environment.

▼ 40% reduction in turnaround time to launch new AWS instances

▲ 128% increase in number of managed AWS accounts, from 35 to 80

40%
reduction in turnaround time to launch new AWS instances
128%
increase in managed AWS accounts

Client

The client is a US-based Fortune 20 conglomerate offering products and services across segments such as power and water, oil and gas, energy management, aviation, healthcare, transportation and finance. The client operates in more than 100 countries and employs over 300,000 people.

Business Goal

The client managed a large Amazon Web Services (AWS) environment and wanted to enable the application of its standard security protocol for AWS instances. Monitoring and managing the workloads deployed on AWS such as the availability of instances, application specific services, disk space, memory, swap, and local time became a challenge. The client also wanted to enable its development users, with no formal AWS skills, to independently launch instances in a controlled manner by leveraging Scalr, a cloud management platform.

Microland Solution

Microland planned and deployed automation-led AWS ongoing management services using the following:

  • AWS, Chef  and Scalr based automation solution
  • Fully automated provisioning of AWS Dev infra setup through cloud formation and Chef recipes
  • Ongoing creation of enterprise certified Amazon Machine Images (AMI) for self-deployment by developers
  • Ongoing monitoring of workload parameters using Nagios with Splunk
  • Ongoing identification of automation opportunities for compliance and turnaround time (TAT) reduction

Business Outcomes

Using our solution, the client was able to exploit the full potential of its AWS environment. The major benefits included:

  • 40% reduction in TAT for development users to launch new instances and stacks in AWS
  • Simplified AWS management, leading to an increase in the number of managed AWS accounts from 35 to 80. The number of management hosts doubled, all through automation
  • Simplified management by unifying six services lines providing AWS support into one service line
  • Ensured round-the-clock support by acting as the first point of contact for all cloud-related issues faced by the client’s business units
  • Improved security and compliance through automation by eliminating the chances of breaches likely in manual work of the voice infrastructure
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