Kudos on technical chops combined with flexibility and proactivity
"Cloud is increasingly becoming a strategic enabler of business outcomes. Microland has showcased a strong focus on building internal IPs, a credible partner ecosystem, and a relevant talent pool – all of which have helped the company position itself as a Major Contender in this assessment. Clients have specifically appreciated Microland’s technical capabilities, flexibility, and proactiveness in recommending best practices around cloud migration and management."Chirajeet Sengupta, Partner, Information Technology Services, Everest Group
A trusted partner and extension of the core team
"Microland has been our partner for over four years now and it has been a fantastic journey. We treat Microland as an extension of our core team in providing round-the-clock support for our production applications, data center and networks. Microland truly exhibits a trusted partnership in the work they deliver."Satheesh Ravala, Senior Vice President, Cloud Engineering & Operations, Ellie Mae
Acknowledging collaborative efforts towards the 4-star rating by Service Desk Institute Certification (SDC)
"I'm very proud of the team and what we continue to achieve in this space. No law firm ranks higher and, whilst there is always more to do, the very strong collaboration between Clifford Chance & Microland Limited means we'll keep pushing to provide the best support possible." (via LinkedIn)Kieran Charnock, Director of Service Management, Clifford Chance
IN PURSUIT OF INNOVATION AND ELEVATED CLIENT EXPERIENCES
The BFSI sector is rapidly infusing intelligence and automation into all its processes in a bid to eliminate pesky paper and enhance its digital mojo. Microland ensures clients meet elevated benchmarks of customer experience set by millennials and centennials while delivering innovative services to meet complex regulatory requirements globally.
…BECAUSE YOU CAN’T HAVE INFINITE GROWTH ON FINITE RESOURCES
Sophisticated technology, tools and audits are being pressed into service by practitioners of environmental sciences. Microland works silently in the background managing clients' IT environments to support their efforts in managing and reducing waste, reusing resources and minimizing ecological impact.
COMING TO THE INNOVATION PARTY, DRESSED IN KILLER TECH
What happens when FMCG falls in love with freshly-brewed technology? Consumers get better products and deals while the business creates longer-lasting partnerships. Microland leverages the power of Cloud, Mobile, Big Data, IoT, Automation and AI so clients can embrace the culture of digital and unlock new opportunities, revenue streams, partnerships and business models.
ACCESSING LEAN SERVICES THAT REDUCE COSTS AND SUPPORT GROWTH
Enterprises are busy synthesizing exciting new technologies into their processes, leading to a domino effect that changes their business and operating models. Microland arms clients with new tools, skills, strategies and best practices required by these new technologies for brilliant end-to-end support and client success.
CHANGE IS THE NEW LAW OF THE LAND
Laws are changing, litigation is more commonplace, customers want better service, alternative billing models are on the rise and outsourcing legal processes is becoming the new norm. Microland enables nextGen attorneys, paralegals and assistants to access more knowledge and insights on the go so that they stay ahead of the curve.
Manufacturing sector is trying to meet increased demands with a decreased workforce. There are also disruptions in supply chains and many have embarked upon Industry 4.0 journeys to stay competitive and scale up their operations. Microland provides service offerings around Smart Facilities, Smart Manufacturing, Connected Products, Industrial IoT Platform Services, and Augmented Workforce.
SURGING AHEAD IN A WORLD OF NEW OPPORTUNITIES
Professional Services organizations are producing more reports, dexterously shuffling projects and driving faster decision-making. To do this, they are leaning more heavily on data, analytics and specialized skills. Microland extracts deep insights from data to enable its Professional Services clients stay ahead in their digital journey.
Technology is enabling inclusive public services where data and AI are defining new paradigms of engagements. Citizens are engaging with government through digital channels and are looking for a seamless experience while accessing information across platforms and services. Microland provide an eCitizen accelerator that serves as the end customer-facing digital channel for citizen services, and provides a unified view with faster response times.
Utilities companies have an increased focus on Sustainability and Carbon Neutrality. Renewable Energy is taking center-stage, and we are witnessing the era of Prosumers. Utilities companies are progressing towards the cloud. Microland provides NextGen services around secure and reliable cloud, along with digitization and optimization services.