Platform-First ApproachThrough our investments in Platform-first architecture - “smartWorkspace” combined with industry-leading platforms and core Microland IPs in the areas of the connected workplace, analytics, and cloud migrations – we are changing traditional workplace paradigms and bringing value through efficient, faster, and cost-optimized digital workplace solutions. Our platform empowers organizations to build a secure, employee-centric digital workspace, including assessing service maturity and creating a workplace transformation blueprint to providing real-time insights into service performance and governance.
Intelligent AutomationMicroland’s integrated automation platform - “Intelligeni” uses cognitive analytics and artificial intelligence to create smarter and human-centric solutions that enhance digital infrastructure operations. The Intelligeni platform aids minimal operations by eliminating human intervention across the full stack of service desk layer with MicroBots – Microland’s implementation of service bots to automate incident resolution and manual tasks. With MicroBots, we provide a wide range of automation capabilities for transforming digital workplace productivity. We empower end-users with more time and less stress, making it easier to see how performance peaks.
Employee Productivity ManagementMicroland’s suite of digital workplace service offerings empower employees to collaborate, be productive and enhance business outcomes. Driven by our technology investments and a robust partner ecosystem, we are constantly pushing the boundaries of innovation with integrated workplace transformation solutions that facilitate seamless, anytime anywhere connectivity resulting in increased employee productivity and ROI.
Employee Experience EnhancementMicroland is enabling organizations re-orient from a service-based to an experience-led model of working by creating a bespoke working environment that enhances employee engagement and by fueling a hybrid inclusive work culture that puts employee experience at the center of the organizational culture. Our analytics platform - “smartAnalytics” ensures continuous monitoring and management of distributed workforce experience in the new normal, enabling a shift from SLA-based contracts to experience-based contracts XLA.
Endpoint Security ManagementWith enterprises adopting work from anywhere policies, employees connecting from unsecured networks expose the corporate network to attacks through the endpoint devices. In such scenarios, it becomes critical to not only secure the corporate network but also the endpoint devices connected to the network. Microland's Endpoint Security Management is an integrated solution combining NextGen Antivirus, EDR, threat detection and response, data loss protection, device management and VPN client to secure connections to the corporate network.
