IT infrastructure services

Rapid product release using DevOps

Microland’s DevOps capabilities resulted in faster, better and more efficient product feature and update rollouts for a US-based bank

Microland’s DevOps expertise was used by the client’s Prepaid Card Payments business for a product release and deployment management service. The goal was to improve user experience by reducing product errors, improving release cycles, and preventing failures and downtime.

  • 10% improvement in product release cycles
  • 25% reduction in service downtime during application releases
10%
improvement in product release cycles
25%
reduction in service downtime during application releases
Description

Client

The client is one of the largest banks in the US with interests in banking, investment, mortgage, trust, and payment services addressing individuals, businesses, government entities and other financial institutions. The bank has more than 3,000 branches, ~5,000 ATMs and over 72,000 employees.

Business Goal

The client needed to improve the release process for new product features and updates in its Prepaid Card Payments business unit. The existing process was slow and inefficient. This resulted in product errors during release, system failures, downtime during application deployment, degraded user experience, increased efforts for fixes and reconciliation and consequent financial loss.

Microland Solution

Microland designed a release plan for the client that took care of code deployment, back out plans/execution and post release documentation. To ensure smooth, efficient and timely rollouts, Microland’s DevOps expertise was used for a release and deployment management service. The engagement covered close to 200 releases across development, UAT, Disaster Recovery and production environments.

The solution addressed the complete application portfolio of core payments, portal, legacy web apps, batch processing of ETL and reporting jobs.

Business Outcomes

With a standardized management structure for all application releases and deployments in the Prepaid Card Payments business, the client was able to realize the following benefits:

  • 10% optimization of product release cycles through robust application release and deployment processes
  • 25% reduction in service downtime during application releases
Client

The client is one of the largest banks in the US with interests in banking, investment, mortgage, trust, and payment services addressing individuals, businesses, government entities and other financial institutions. The bank has more than 3,000 branches, ~5,000 ATMs and over 72,000 employees.

Business Goal

The client needed to improve the release process for new product features and updates in its Prepaid Card Payments business unit. The existing process was slow and inefficient. This resulted in product errors during release, system failures, downtime during application deployment, degraded user experience, increased efforts for fixes and reconciliation and consequent financial loss.

Microland Solutions

Microland designed a release plan for the client that took care of code deployment, back out plans/execution and post release documentation. To ensure smooth, efficient and timely rollouts, Microland’s DevOps expertise was used for a release and deployment management service. The engagement covered close to 200 releases across development, UAT, Disaster Recovery and production environments.

The solution addressed the complete application portfolio of core payments, portal, legacy web apps, batch processing of ETL and reporting jobs.

Business Outcomes

With a standardized management structure for all application releases and deployments in the Prepaid Card Payments business, the client was able to realize the following benefits:

  • 10% optimization of product release cycles through robust application release and deployment processes
  • 25% reduction in service downtime during application releases
Read more
Let us help you address your challenges.

More Customer Stories

  • Microland’s data warehousing solutions deliver a 40% boost to BI and ETL performance for a US-based global leader of sales and service-oriented software solutions
  • Microland’s solution enables rapid go-to-market through a ~ 98% reduction in development wait times for a leading smartphone handset insurance company
  • Microland enables enhanced organization-wide collaboration for a global engineering software and solutions provider
  • Microland improves online sales and reduces monitoring costs by more than 50% for the world’s largest supplier of automotive components
  • Microland’s SharePoint expertise improves collaboration and lowers incident count by 17%
  • Microland boosts employee productivity by 50% for an India-based real estate leader...
  • Microland reduced operational costs by 18% through modernized infrastructure for a global provider of aviation services.
  • Microland’s DevOps capabilities resulted in faster, better and more efficient product feature and update rollouts for a US-based bank...
  • Re-architect, build and manage the critical service management application, used by more than 23,000 business users
  • End-to-end transformation and digitalization of citizen service processes
  • Managing the DC and network estate, while ensuring reliable performance and continuous process improvement.
  • Creating The Digital Backbone For A Leading Environmental Services Provider
  • Application modernization initiative which included modernizing the custom built .net application
  • Microland supports end client's ServiceNow related enhancements
  • Achieving new insights, and consolidating IT services
  • Key support for various IT asset management activities for client’s ITAM managers
  • Improved Visibility and Business Outcomes with UiPath RPA on AWS
  • Microland designed and implemented a citizen-facing portal with Microsoft tools and digitized processes.
  • The client is an American locomotive manufacturer with products and services for customers in the locomotive, freight, marine, and mining industries
  • The client is Australia’s largest provider of industrial and safety supplies, offering over 300,000 industrial and safety products and services.
  • The client is a Fortune 50 global conglomerate that operates in various segments such as Aviation, Power, Healthcare, Renewable Energy, and Additive Manufacturing.
  • The client is one of the largest and leading banks in Saudi Arabia with 680+ Branches and 3200 ATMs spread across the Kingdom of Saudi Arabia (KSA).
  • Microland's Innovative Intelligeni Bots Automation Solution Helped a Global Agribusiness Achieve 99% Vulnerability Management
  • Microland Improved Customer Experience and Retention for a Global Aviation Firm by Transforming and Streamlining its Sales Operations
  • Microland improved user experience through a 59% reduction in reactive incident management for the World’s largest Consumer Goods Company