data center managed services, IT infrastructure services

Process improvement to boost backup efficiency

Microland optimized the complex and diverse data backup environment to improve application availability and meet compliance requirements for a global IT services provider

The client’s inefficient backup environment was leading to low throughput, large data loads and high memory reads, impacting access to critical business applications. Microland’s experience and expertise in backup, storage and Disaster Recovery created customized solutions to resolve the challenges. 

▼ 80% reduction in backup and restore time

▲ 12x increase in data archiving, from 28 days to 365 days

reduction in backup and restore time
increase in data archiving, from 28 days to 365 days

The client is a global IT services provider working with public and private sector organizations managing their mission-critical business processes and the underlying IT systems. An FTSE 250 company, the client employs 50,000 people across the globe.

Business Goal

The client had different, complex and inefficient data backup environments for each business. Each backup and restoration cycle required customized processes resulting in low throughput, large data loads and high memory reads. The backup jobs were running into business hours causing a slowdown or complete suspension of servers with users being unable to access critical applications required for daily activities.

The cascading effect of the backup environment posed a threat to revenue and to compliance requirements. The client need to resolve this by improving backup processes and storage capabilities.

Microland Solutions

After assessing the client’s diverse backup environments, Microland first identified non-critical servers and rescheduled backup jobs thereby reducing the load on VMware vCenter as well as the time taken for backups. We then identified unmodifiable static data from modifiable data to reduce the size of backup jobs. This resulted in the effective utilization of storage/disk space.

Backups from application servers using different technologies platforms (Veeam and IBM TSM) were brought under a single umbrella (CDI Commvault) to maximize utilization of existing resources. This was accompanied by the following key enhancements:

  • Virtual disk transfer methods such as switching from NBD (network block device) transport mode to SAN (storage area network) mode were configured to increase throughput
  • Points of overlap were identified and backup jobs running on different technologies were rescheduled to optimize usage of servers and storage
  • Multi streaming for backup of file and HSM (hardware security module) servers was enabled, Disaster Recovery (DR) features were configured to create redundancy and reduce the time required for data restoration
Business Outcomes

The steps taken by Microland helped the client centralize backup processes and improve archiving policies. The business benefits included: 

  • 80 % reduction in time taken for backup and restore, making critical applications available to users and meeting compliance requirements
  • Increased data archiving from 28 days to 365 days
  • Improved throughput
  • Reduced latency
Read more
Banish sprawl and bring on control

More Customer Stories

  • Microland enables enhanced organization-wide collaboration for a global engineering software and solutions provider
  • Microland improves online sales and reduces monitoring costs by more than 50% for the world’s largest supplier of automotive components
  • Microland’s SharePoint expertise improves collaboration and lowers incident count by 17%
  • Microland boosts employee productivity by 50% for an India-based real estate leader...
  • Microland reduced operational costs by 18% through modernized infrastructure for a global provider of aviation services.
  • Using industry best practices and automation, Microland reduced manual efforts for troubleshooting by 50% and improved database performance for a global IT services provider...
  • Database consolidation and upgrades implemented by Microland help a global IT services provider reduce management complexity, lower management cost and improve security...
  • Microland improved application availability and performance by migrating and optimizing workloads on cloud for a leading energy and gas provider in the UK.
  • Microland’s services resulted in a major improvement in build timelines for servers
  • Microland consolidates data centers across the globe for a major telecom service provider reducing infrastructure complexity and lowering operational costs.
  • Microland optimized the complex and diverse data backup environment to improve application availability and meet compliance requirements for a global IT services provider
  • Microland reduced turnaround times to launch new AWS instances for developers and increased scalability of infrastructure for a Fortune 20 conglomerate.
  • Microland improves Backup and Replication Management for a leading organization that provides specialized disaster recovery services to ~500 end clients across North America and Europe.
  • Managing the DC and network estate, while ensuring reliable performance and continuous process improvement.
  • Finding the Magic Pill - Migrating mission critical applications to Cloud for a Pharma major
  • Creating The Digital Backbone For A Leading Environmental Services Provider
  • Data Center transformation program leading to a better customer experience for 40,000 end users
  • Application modernization initiative which included modernizing the custom built .net application
  • Microland drives digital transformation journey of an FTSE top 250 company with the help of Microsoft Azure
  • Microland migrated business-critical workloads with 20+TB data leveraging automation with zero data loss
  • Microland migrated 120 applications to AWS in less than a year
  • Microland managed seamless, risk-free migrations to AWS and improved availability of cloud infrastructure