Managed services for predictable costs and improved user experience
Microland’s O365 expertise combined with its industry-leading security practice and cloud capabilities create a robust solution for a Fortune 500 mass media conglomerate
Microland’s solution provides ITIL-based managed services with predictable costs, lowered downtime, higher response time and a greatly reduced IT burden for O365 suite, F5 and AWS/Azure Cloud.
▲100% availability for F5 and Firewall
▲100% incident SLA
▼Zero downtime O365 public folder migration
The client is a Fortune 500 mass media and entertainment organization based in the US. With 62,000 employees and revenue of US$ 32.9 billion (2017), it has major interests in broadcast, pay television, film production and amusement parks.
The client needed a solution to manage its O365, F5, Firewall and Cloud services in order to ensure:
- Predictable costs
- Lowered downtime
- Improved user experience
- A secure cloud environment
- Reduced IT burden
Various technology partners with global reputations had failed to deliver the business goals - Microland was therefore under pressure.
Microland did an assessment of the client’s environment and developed an ITIL-based custom solution to meet business needs and ensure zero incidents resulting from change. The technologies and processes used were:
- Terraform, GitHub
- Juniper and Cisco ASA Firewalls
- O365 public folder migration
- AWS/Azure Cloud billing dashboard
- GOP audit
- O365 SOPs/processes for migration
O365, F5, Firewall and AWS/Azure suite are the organization’s back bone. Failure or disruption can cause reputation and revenue loss. Microland’s methodical assessment, planning and implementation of the solution ensured:
- 100% availability for Firewall, F5
- 100% incident SLA
- Secure cloud environment
- Zero downtime O365 public folder migration
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Microland’s O365 expertise combined with its industry-leading security practice and cloud capabilities create a robust solution for a Fortune 500 mass media conglomerate.