O365 migration services, cybersecurity services, cloud migration services, Cloud managed services, IT infrastructure management

Managed services for predictable costs and improved user experience

Microland’s O365 expertise combined with its industry-leading security practice and cloud capabilities create a robust solution for a Fortune 500 mass media conglomerate

Microland’s solution provides ITIL-based managed services with predictable costs, lowered downtime, higher response time and a greatly reduced IT burden for O365 suite, F5 and AWS/Azure Cloud.

▲100% availability for F5 and Firewall

▲100% incident SLA

▼Zero downtime O365 public folder migration

Availability for F5 and Firewall
Downtime in O365 public folder migrations

The client is a Fortune 500 mass media and entertainment organization based in the US. With 62,000 employees and revenue of US$ 32.9 billion (2017), it has major interests in broadcast, pay television, film production and amusement parks.

Business Goal

The client needed a solution to manage its O365, F5, Firewall and Cloud services in order to ensure:

  • Predictable costs
  • Lowered downtime
  • Improved user experience
  • A secure cloud environment
  • Reduced IT burden

Various technology partners with global reputations had failed to deliver the business goals - Microland was therefore under pressure.

Microland Solutions

Microland did an assessment of the client’s environment and developed an ITIL-based custom solution to meet business needs and ensure zero incidents resulting from change. The technologies and processes used were:

  • Terraform, GitHub
  • Juniper and Cisco ASA Firewalls
  • O365 public folder migration
  • AWS/Azure Cloud billing dashboard
  • GOP audit
  • O365 SOPs/processes for migration
Business Outcomes

O365, F5, Firewall and AWS/Azure suite are the organization’s back bone. Failure or disruption can cause reputation and revenue loss. Microland’s methodical assessment, planning and implementation of the solution ensured:

  • 100% availability for Firewall, F5
  • 100% incident SLA
  • Secure cloud environment
  • Zero downtime O365 public folder migration
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