The 'How-to' handbook for digital success

Managed services for predictable costs and improved user experience

Microland’s O365 expertise combined with its industry-leading security practice and cloud capabilities create a robust solution for a Fortune 500 mass media conglomerate

Microland’s solution provides ITIL-based managed services with predictable costs, lowered downtime, higher response time and a greatly reduced IT burden for O365 suite, F5 and AWS/Azure Cloud.

▲100% availability for F5 and Firewall

▲100% incident SLA

▼Zero downtime O365 public folder migration

100%
Availability for F5 and Firewall
Zero
Downtime in O365 public folder migrations
Client

The client is a Fortune 500 mass media and entertainment organization based in the US. With 62,000 employees and revenue of US$ 32.9 billion (2017), it has major interests in broadcast, pay television, film production and amusement parks.

Business Goal

The client needed a solution to manage its O365, F5, Firewall and Cloud services in order to ensure:

  • Predictable costs
  • Lowered downtime
  • Improved user experience
  • A secure cloud environment
  • Reduced IT burden

Various technology partners with global reputations had failed to deliver the business goals - Microland was therefore under pressure.

Microland Solutions

Microland did an assessment of the client’s environment and developed an ITIL-based custom solution to meet business needs and ensure zero incidents resulting from change. The technologies and processes used were:

  • Terraform, GitHub
  • Juniper and Cisco ASA Firewalls
  • O365 public folder migration
  • AWS/Azure Cloud billing dashboard
  • GOP audit
  • O365 SOPs/processes for migration
Business Outcomes

O365, F5, Firewall and AWS/Azure suite are the organization’s back bone. Failure or disruption can cause reputation and revenue loss. Microland’s methodical assessment, planning and implementation of the solution ensured:

  • 100% availability for Firewall, F5
  • 100% incident SLA
  • Secure cloud environment
  • Zero downtime O365 public folder migration
Read more
Let us help you address your challenges.
More Case Studies
  • Microland used its expertise to deploy the Windows 10 Evergreen Service with minimal disruption to end users of a FTSE 250 organization
  • Microland’s Windows 10 Evergreen Service lowers TCO of managing the environment by 30% for a global IT services provider.
  • Microland’s global delivery center ensures 100% adherence to data and security compliance, improved experience for 13,000+ users and enhanced ROI on O365 investments for a global software giant.
  • A local government authority in the UK leveraged a fully-managed Windows 10 Evergreen Service to provide employees the latest version of the OS
  • A local government authority in the UK deploys Microsoft Intune to manage all phones (Windows, Android and iOS) and ensure employees use the latest technology to access data on-the-go
  • Leading global technology product company migrates over 900,000 mailboxes to cloud for its global customers.
  • A leading environmental solutions provider improves Service Desk operations to deliver superior experience, enable continuous service improvement and lower costs
  • Microland’s workplace solutions leveraged automation and continuous improvement processes to deliver enhanced user experience and boost productivity for a multinational consulting firm.
  • Microland enhanced employee productivity by transforming IT infrastructure into a highly available, cost-efficient and robust environment for a global law firm.
  • Microland’s O365 expertise combined with its industry-leading security practice and cloud capabilities create a robust solution for a Fortune 500 mass media conglomerate.