We use cookies on our website. By continuing to use this site, you agree to our Cookie Policy

Data center consolidation for lowered operational costs
Microland consolidates data centers across the globe for a major telecom service provider reducing infrastructure complexity and lowering operational costs
By reducing the number of data centers from 19 to 2, Microland enabled several outcomes: bringing technology complexity under control, reducing costs and enhancing KPIs/SLAs to deliver incredible customer experience.
▼ 19 data centers reduced to 2
▼ 30% reduction in operational costs
▲ Customer satisfaction improved to 4.3/5
Client
The client is a leading US-based telecom service provider with a footprint across the US, Europe and APAC.
Business Goal
The client needed to consolidate and standardize its 19 datacenters across the globe in a bid to reduce operational costs and meet SLAs to improve customer experience. The problem had its roots in the fact that datacenter infrastructure was complex, diverse and used heterogeneous technology and standards.
Microland Solution
Microland consolidated the 19 datacenters into two datacenters, thereby reducing operational cost while reducing infrastructure complexity. The technology used was also standardized – which eventually contributed to reducing MTTR of issues and ensuring availability of services as per SLAs for internal and external customers.
The challenge for Microland was to coordinate remediation and transformation across geos, mitigate risks from cultural differences and bring top quality technological skills to the engagement. Microland used its pre-built converged infrastructure asset, the Datacenter Playbook, to plan consolidation using a hybrid, onshore and onsite delivery team. This resulted in a smooth transformation with ‘near-zero’ risk for two critical KPIs – achieving the desired cost-efficiency outcomes and enabling quick turnaround time (8 months).
Business Outcomes
The client achieved the desired transformation goals of standardizing infrastructure, reducing operational cost and improving customer experience. In addition, the client acquired agile and scalable infrastructure with the following benefits:
- 19 datacenters reduced to 2
- 30% reduction in operational costs
- Enhanced SLA/KPIs with 40% improvement on MTTR
- Customer satisfaction improved to 4.3/5
The client is a leading US-based telecom service provider with a footprint across the US, Europe and APAC.
The client needed to consolidate and standardize its 19 data centers across the globe in a bid to reduce operational costs and meet SLAs to improve customer experience. The problem had its roots in the fact that data center infrastructure was complex, diverse and used heterogeneous technology and standards.
Microland consolidated the 19 data centers into two data centers, thereby reducing operational cost while reducing infrastructure complexity. The technology used was also standardized – which eventually contributed to reducing MTTR of issues and ensuring availability of services as per SLAs for internal and external customers.
The challenge for Microland was to coordinate remediation and transformation across geos, mitigate risks from cultural differences and bring top quality technological skills to the engagement. Microland used its pre-built converged infrastructure asset, the Data center Playbook, to plan consolidation using a hybrid, onshore and onsite delivery team. This resulted in a smooth transformation with ‘near-zero’ risk for two critical KPIs – achieving the desired cost-efficiency outcomes and enabling quick turnaround time (8 months).
The client achieved the desired transformation goals of standardizing infrastructure, reducing operational cost and improving customer experience. In addition, the client acquired agile and scalable infrastructure with the following benefits:
- 19 data centers reduced to 2
- 30% reduction in operational costs
- Enhanced SLA/KPIs with 40% improvement on MTTR
- Customer satisfaction improved to 4.3/5
More Customer Stories
-
Microland enables enhanced organization-wide collaboration for a global engineering software and solutions provider
-
Microland improves online sales and reduces monitoring costs by more than 50% for the world’s largest supplier of automotive components
-
Microland reduced operational costs by 18% through modernized infrastructure for a global provider of aviation services.
-
Using industry best practices and automation, Microland reduced manual efforts for troubleshooting by 50% and improved database performance for a global IT services provider...
-
Database consolidation and upgrades implemented by Microland help a global IT services provider reduce management complexity, lower management cost and improve security...
-
Microland improved application availability and performance by migrating and optimizing workloads on cloud for a leading energy and gas provider in the UK.
-
Microland consolidates data centers across the globe for a major telecom service provider reducing infrastructure complexity and lowering operational costs.
-
Microland optimized the complex and diverse data backup environment to improve application availability and meet compliance requirements for a global IT services provider
-
Microland reduced turnaround times to launch new AWS instances for developers and increased scalability of infrastructure for a Fortune 20 conglomerate.
-
Microland improves Backup and Replication Management for a leading organization that provides specialized disaster recovery services to ~500 end clients across North America and Europe.
-
Managing the DC and network estate, while ensuring reliable performance and continuous process improvement.
-
Finding the Magic Pill - Migrating mission critical applications to Cloud for a Pharma major
-
Data Center transformation program leading to a better customer experience for 40,000 end users
-
Application modernization initiative which included modernizing the custom built .net application
-
Microland migrated business-critical workloads with 20+TB data leveraging automation with zero data loss
-
Microland managed seamless, risk-free migrations to AWS and improved availability of cloud infrastructure
-
Microland designed and proposed execution plan to reduce false alerts for one of the world's largest global property consultancies.
-
Microland designed and implemented a citizen-facing portal with Microsoft tools and digitized processes.
-
The client is a UK-based gas distribution company that oversees the network that supplies 5.9 million households and businesses in Scotland and England with natural and green gas.
-
The client is an asset management solution provider, offering the most comprehensive solution for the aviation industry to create value out of aircraft maintenance data.
-
The client is a software company that processes almost 40% of U.S. mortgage applications. The company provides a digital mortgage software platform that connects the mortgage ecosystem of mortgage lenders, investors, and service providers
-
The client is a multiple-line insurance organization which offers an array of insurances, including personal liability, automobile, homeowners, renters, and business insurance.
-
Microland helped a Singapore-based wildlife reserve and nature destination enhance the visitor experience through Azure cloud and data-driven insights.
-
Microland drives digital transformation journey of an FTSE top 250 company with the help of Microsoft Azure


Please wait...
and we will be happy to help.