
Architecture and Solution Design Services
Choosing an architectural model is critical to creating a foundation to build your long-term ServiceNow Platform success. This service by Microland will provide information that will inform your architectural model decision if your organization has complex requirements.
This answers these key questions:
- What is an architectural model?
- Why is it critical to choose an architectural model before starting development?
- What are some key factors in my architecture choice?
- What are some architectural models you can consider?
ServiceNow is a flexible platform that you can design to meet specific business requirements using configuration and/or customization. You create an architectural model based on which combination of ServiceNow capabilities and features meet your organizational requirements.
Some salient features of Microland Architecture and Solution Design Services are following:
- Discovery engagement to assess existing Architecture
- Define Governance standards and solution best practices
- Collaborate with Customer to build robust Governance
- Design Process, Product and Solution roadmaps
- Service KPI data modelling
- SIAM approach to support service and deployment management
Ready to find out more?

Full Stack Observability & AIOps platform. Core component of MinimalOps

Application Assessment & Cloud Migration Framework
Multi-cloud adoption
Private/Public - OpEx/Capex

Migration of end users, end user devices (windows, O365, AD) and the cloud workloads

Integrated management and Automation-led model for modern cloud environments

Binary Stack
IaC toolset built based on the GitOps approach for modern, cloud native infra and workloads

Auto-remediation of incidents, service requests and scheduled/housekeeping IT tasks.

SaaS-based IT service management platform which delivers end-to-end IT service management.

Unified dashboard business service views.

Low-code environment designed for ops engineers.

Cost and compliance governance for multi cloud needs with customizable rules & best practices leveraged using third-party tool.

Integrate Resource Onboarding, Toolset deployment automation,
IAM/Credential management for toolsets, multi-cloud / multi-tenants