Microland expands Agentic AI Capabilities with New AI Center of Excellence to Deliver Next-Gen Autonomous Enterprise Operations

Bengaluru, September 3, 2025:

Microland, a globally recognized AI-first, platform-led technology infrastructure services company, proudly announces the opening of its state-of-the-art Artificial Intelligence Center of Excellence (AI-CoE) at its Bengaluru headquarters. This marks a significant milestone in advancing Microland’s AI-first vision and strategy, and deepens its long-standing commitment to innovation and excellence in AI.

Microland has invested in developing intelligeni, a globally recognized AIOps platform that enables enterprises to accelerate their journey from Automated to Autonomous Ops. The new facility is a natural extension of this initiative, aimed at further strengthening Microland’s capabilities in delivering intelligent, resilient, and future-ready solutions for clients undergoing AI-led technology infrastructure transformation.

The AI-CoE will serve as the cornerstone for enhancing intelligeni’s Agentic AI capabilities and delivering the next generation of Autonomous Ops for enterprises. It empowers Microland’s clients to harness the full potential of AI, driving measurable business outcomes across technology towers.

Microland opens a state-of-the-art Artificial Intelligence Center of Excellence (AI-CoE) at its Bengaluru headquarters

A key highlight of the AI-CoE is its ability to offer customers immersive AI-first experiences by showcasing the Agentic AI capabilities of Microland’s intelligeni platform in action. Clients can witness firsthand the company’s AI-first vision and its commitment to delivering intelligent, interactive, and impactful technology solutions.

Alok Shrivastwa, Chief AI Officer, commented, “The blueprint of an AI-first world is rooted in Autonomous Ops, and this CoE is where we turn that vision into reality. Our investments in our Agentic AI-led platform, intelligeni, and solutions focus on delivering business impact and realizing the Autonomous Operations vision for our clients. This facility helps build the critical next generation of AI capabilities while enabling our teams to collaborate, innovate, and offer those transformative experiences firsthand to our customers."

“The inauguration of this Center of Excellence marks a key milestone in Microland’s strategic journey toward becoming an AI-first enterprise. It is a strategic investment toward deepening our advanced AI capabilities, shaping the next decade of technology transformation. This facility brings together our talent, platforms, and purpose to drive innovation at scale. It will serve as the launchpad for pioneering AI-led solutions that redefine enterprise autonomy with resilience, agility, and intelligence. Through this center, Microland will lead the charge in architecting the future of digital infrastructure, delivering measurable impact for our clients globally,” commented Sam Mathew, President, Microland.

About Microland:

Microland is a leading AI-first, platform-led technology infrastructure services company. We have enabled enterprises to build intelligent, resilient, and future-ready operations and are a trusted partner to global enterprises. We bring over 35 years of expertise in digital networks, cloud, data centers, workplaces, and cybersecurity, and combine it with our commitment to customer centricity, delivery excellence, and continuous innovation. Our operations, currently in more than 100 countries, are supported by a strong global delivery model and our AIOps platform, intelligeni, powered by Agentic AI, which is shaping the future of autonomous technology operations across enterprises.

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