Microland’s customer is the leading provider of comprehensive waste management in North America, providing services that range from collection and disposal to recycling and renewable energy generation. It offers environmental services to nearly 21 million residential, industrial, municipal and commercial customers in the United States, Canada, and Puerto Rico. With 26,000 collection and transfer vehicles, they have the largest trucking fleet in the waste industry.
The customer initiated a Digital Transformation program as a way of driving a competitive advantage in the marketplace. They recognized that enabling their company’s sales, service, & operations functions to seamlessly operate between a physical and a digital world would require significant strengthening of their technology foundation. Read this case study to know how Microland enabled the client to undergo this digital transformation.