The ISG Provider Lens™ for Private/Hybrid Cloud - Data Center Services 2023 is a research report that evaluates the capabilities of service providers as well as offers market trends and best practices for enterprises. In this report, Microland has been recognized as a Rising Star in Private/Hybrid Cloud Data Center Managed Services in the U.S. Midmarket segment.
Microland’s in-house developed, cutting-edge Intelligeni™ platform, seamlessly integrates GitOps principles and advanced capabilities in Observability, Cloud FinOps, and AutomatedOps, to drive exceptional efficiency, agility, and security for our customers. Through our business-centric Strategic Cost Platform Management (SCPM), we evaluate an organization's complete IT infrastructure estate for technical debt, architectural and operational gaps, and cost efficiency for building a roadmap toward technology transformation and operational efficiency. Our platform and business-centric solutions are pivotal for us to achieve this recognition from ISG.
"By prioritizing automation and operational efficiency, Microland has enhanced customer experience, delivering cost-effective solutions while maintaining quality. Its expanding presence in the U.S. is attributed to its loyal client base, which is drawn to the company's superior customer experience and service delivery excellence" says Shashank Rajmane, The Lead author at ISG.
Microland offers end-to-end Hybrid Cloud services from consulting and design to deployment and managed services. In the U.S., the company provides Hybrid Cloud services to multiple Fortune 100 and 500 customers. Microland focuses on enabling next-generation technologies, including automation, analytics, and AI, to deliver client-centric solutions and services to meet their business needs.
Microland has consistently received high customer satisfaction ratings in the ISG Star of Excellence survey. In the latest survey, Microland's CX Score was 88+, significantly above the peer average of 79-80. This is a testament to Microland's commitment to providing excellent customer service.
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