Microland has been recognized as a ‘Leader’ in ISG Provider Lens™ for Network - Software Defined Solutions and Services 2023 in multiple segments for the U.K. market.
Jun 20, 2023
Microland has been recognized as a ‘Leader’ in ISG Provider Lens™ for Network - Software Defined Solutions and Services 2023 in multiple segments for the UK market

The ISG Provider Lens™ for Network - Software Defined Solutions and Services 2023 is a research report that evaluates the capabilities of service providers as well as offers market trends and best practices. In this report, Microland has been recognized as a Market Leader in Managed SD-WAN and SDN Transformation Services (Consulting & Implementation) for the UK.

The study has also acknowledged Microland as a Rising Star in the other quadrants, Enterprise Networks Technology and Service Suppliers and Edge Technologies and Services in the UK.

Microland has been recognized in the ISG Provider Lens SDN Report for the third consecutive year, a testament to our commitment to developing new capabilities and customer-centric service offerings.

The company’s proprietary Intelligeni NetOps Platform is a cloud-native platform that operates independently of any specific vendor and has been instrumental in driving the desired business outcomes for customers, by accelerating transformation, delivering real-time insights, optimizing and automating network management.

“Microland’s automation capabilities drive productivity and empower customers with AIOps, enabling them to meet aspired business goals. Microland’s vision focuses on unified operations, such as smart manufacturing and cyber resilience, to unleash the potential of edge,” says Avimanyu Basu, Lead Analyst at ISG.

Microland provides services ranging from network technology and operations maturity assessment and consulting, technology validation, and PoCs for next-gen networking technologies to network transformation and management services. The company has a strong focus on the market in the UK and Ireland. It provides comprehensive implementation support to its remote and onsite teams. Additionally, its partner ecosystem delivers onsite services. Together with partners’ and clients’ IT/OT teams, the company ensures end-to-end delivery of solutions.

Microland has a long-standing reputation for providing excellent customer service. This is evident in the company's consistently high customer satisfaction ratings in the ISG Star of Excellence survey. In the latest survey, Microland's CX Score was 88+, which is significantly above the peer average of 79-80. This is a testament to Microland's commitment to providing exceptional customer experiences.

Microland’s CX Score of 88+ as per ISG Star of Excellence

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