Automated Ops – the Mantra for Reliable Digital Infrastructure
Unfaltering experience is a critical differentiator to Digital businesses today. Experience Quality in terms of Zero-downtime planned or otherwise, agile, and rapid feature releases, dynamic scalability, absolutely reliable performance and security is mandatory. Every time this Quality slips, the business loses money and customers. Yet, most enterprises are still grappling with very large incident volumes, unreliable performance and unpredictable consequences of change. While Automation of Ops has helped mitigate these effects, the benefits seen are around 20-30% improvements, not the 10X improvements that businesses need.
Microland’s Platform First Approach takes a completely different perspective to Operations. Instead of improving existing manual operations with Automation, Platform First uses an Automated Ops model derived from the engineering practices of Web Scale giants. Automated Ops combines Deep Observability, representing the infrastructure, configuration and policy of every element in an environment as code and managing change as a transaction. The work in Automated Ops is done by Smart Workflows and Knowledge is resident within the platform. This is truly thinking of Operations as Code.
The focus of this webinar is to understand what Automated Ops is, the order of magnitude benefits it delivers and how it is realized on a platform that has ServiceNow as its core.
To access the presentations from the webinar, please click here. To listen to the recording, click below
- Learn how you can leverage and extend your investment to get to uber-reliable Digital Infrastructure
- Combine Full Stack Observability, infrastructure, configuration, and policy managed as code, change managed as Transactions and Smart Workflows to deliver 10x better user experience.
- Learn how to extend the same principles of Operations as Code to actual business processes and end-user workflows thus giving you seamless visibility and control over the full stack of your digital business.
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Apr - 2023In Person
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Partner, Everest Group
Abhishek leads the cloud transformation research for Everest Group. As a Partner with the firm, Abhishek is responsible for growth, client relationships, and thought leadership in North America.
SVP – Technology Workflow Products, ServiceNow
Pablo Stern is Senior Vice President of ServiceNow’s IT Workflow Products spanning ITSM (service management), ITOM (operations management), ITBM (business management), ITAM (asset management), Security, Risk and DevOps businesses. Previously he was GM of IT Operations Management (ITOM) business unit. Prior to joining ServiceNow he held CTO, engineering and business leadership roles at Microsoft, Symantec, Veritas, and various startups. Pablo holds dual degrees in Engineering and Computer Science with High Honors from Dartmouth, and has completed the Stanford Executive Program
Senior Vice President - Global Head (Platforms), Microland
As SVP & Global Head – Platforms at Microland, Satish leads the Platforms Group which combines Microland consulting and delivery capabilities across IT automation, service management and next-gen technologies to form a new and agile business vertical that drives Microland’s Platform-First approach. As the group head, Satish is responsible for designing and implementing Platform-First managed services across the full stack from apps to end-user experience. The group will focus on integrating best-of-breed platforms from partners with Microland IP to establish standard, data-centric Platforms, and building market differentiated solutions and as-a-service models. Satish is a seasoned professional with over 25 years of experience, including as Vice President of Engineering at Veloz Global Solutions, Head of Technology for Planetasia.com - a Microland Group Company, and CTO of a leading IT education company. Satish is a frequent speaker at various global industry forums. He has an Engineering Degree in Electronics and Communication from University of Bombay.
Senior Vice President – North America, Microland
Vivek Radhakrishnan is responsible for Microland's strategic accounts and new business acquisition for North America. Vivek has over 25 years of Technology infrastructure experience working with clients across Banking Financial Services & Insurance, Healthcare & Life Sciences, and Energy & Utilities verticals. Vivek has held several leadership positions with major IT services organizations managing all facets of business including Sales, Delivery, and Solution engineering.