IT Infrastructure management

IT Management, Compliance, and Security

Administration: Microland supports clients with on-going daily management of ITSM, ITOM, ITAM and other products, ensuring compliance, standardization, security and platform performance. Microland SIAM services provide a responsive and experienced single point of contact for managing all IT services and assets including renewing and upgrading product licenses for our customers.

ITIL Security Management connotes an enterprise-wide approach to security management that encompasses a wider scope than the IT Service Provider, with the goal of ensuring the confidentiality, integrity and availability of an organization's information, data, and IT services — wherever they reside. Building on this framework, Microland’s 24/7 Security Operations Centers (SOCs) deliver services to predict and respond to security breaches. Our nextGen SOC operations relentlessly monitor cyber threats, securing your expanding digital footprint all the way to the edge. If you’ve already been breached, we provide a swift path to resolution.

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  • Karthik Kambhampti
    Karthik Kambhampti
    Solution Director, Service Management
    Karthik Kambhampti has 17+ years of experience in the Enterprise Service Management tools space including 13+ years on the ServiceNow platform. He has consulted, architected and implemented solutions for customers globally across the ServiceNow product landscape and has integrated multiple security, monitoring, discovery tools, business applications with ServiceNow thus delivering a seamless customer experience. He is well-versed with ITIL, Enterprise Architecture frameworks. At Microland, he is responsible for Service management Practice building, Pre-sales and solutions.