Driving personalized, data-driven workplace experiences through proactive monitoring, analytics, and AI-led interventions

Microland’s Experience Engineering Office (EEO) redefines workplace service delivery by placing digital employee experience (DEX) at its core. EEO delivers smart sentiment analysis, persona-based insights, and real-time scorecards to continuously measure and improve user satisfaction.

Microland’s Approach to Improve DEX

What Microland Delivers

• Centralized Experience GovernanceAlign experience KPIs with business goals and ensure consistent DEX.
• XLA Tracking & ReportingProvide transparent performance metrics to stakeholders.
• Personalized RecommendationsBased on user personas, usage patterns, and contextual data.
• Proactive Issue ResolutionTrack devices, apps, and sentiment in real time to detect and address issues proactively.