Application Managed Services
Run, support and continuously optimize applications, data and containers
Modern businesses run on applications that span complex hybrid ecosystems like multiple clouds, databases, middleware, containers and legacy systems.
Keeping them available, performant and secure day after day, while controlling cost, is a relentless operational challenge.
Microland manages business-critical applications end to end with an AutomatedOps approach.
We combine intelligent monitoring, automation and a smart cloud-operations platform to move enterprises from reactive support to proactive, insights-driven operations.
We operate applications, data, middleware and containers as one integrated service, linking application performance directly to business outcomes.
What Microland Offers
- Integrated CloudOpsA single integrated L1.5 team operates cloud, application, database, middleware and container support together thus removing hand-offs, creating synergies and simplifying operations across hybrid and multi-cloud environments.
- Application support and value managementIndustrialized 24x7 production support, application enhancements and end-user support with standard operating procedures that keep the lights on and reduce operational expenses by up to 50%.
- Database and middleware operationsProactive and reactive management of databases and middleware by conducting health checks, performance tuning, failover, replication, API management and interface performance to sustain integrity and availability.
- ContainerOpsContainerized workloads on Kubernetes and OpenShift lifecycle management, health monitoring, updates and orchestration for resilient, scalable services.
- SRE-led operations and full-stack observabilitySite Reliability Engineering practices and intelligeni Observe unify application and infrastructure telemetry for deep visibility, faster diagnosis and automated remediation across the service stack.
- Intelligent automation and AutomatedOpsRPA, AI/ML and workflow automation streamline repetitive operations, auto-remediate incidents and drive continuous, self-healing operations that scale.
Why Microland
- Performance linked to business outcomesExperience-led operations connect application performance to productivity, resilience and cost, so operations deliver measurable business value not just uptime.
- AutomatedOps by defaultAutomation and AI are embedded across operations to auto-remediate incidents, reduce manual effort and deliver self-healing, continuously improving services.
- Full-stack observabilityintelligeni Observe brings application and infrastructure telemetry together for deeper visibility into performance and dependencies, enabling faster detection and resolution of issues affecting business services.
- Integrated operating modelA single integrated team spanning cloud, application, database, middleware and container operations remove silos and hand-offs, improving speed, consistency and cost.
- SRE-led reliabilitySite Reliability Engineering practices SLOs, proactive monitoring, capacity management and automated remediation sustain availability and reduce mean time to recovery.
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