IT Infrastructure management

IT Management, Compliance, and Security

Administration: Microland supports clients with on-going daily management of ITSM, ITOM, ITAM and other products, ensuring compliance, standardization, security and platform performance. Microland SIAM services provide a responsive and experienced single point of contact for managing all IT services and assets including renewing and upgrading product licenses for our customers.

ITIL Security Management connotes an enterprise-wide approach to security management that encompasses a wider scope than the IT Service Provider, with the goal of ensuring the confidentiality, integrity and availability of an organization's information, data, and IT services — wherever they reside. Building on this framework, Microland’s 24/7 Security Operations Centers (SOCs) deliver services to predict and respond to security breaches. Our nextGen SOC operations relentlessly monitor cyber threats, securing your expanding digital footprint all the way to the edge. If you’ve already been breached, we provide a swift path to resolution.

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  • Srikara C R
    Senior Vice President - Consulting & Service Management
    Srikara runs the Global Service Management Client Solutions Group. Srikara leverages his 30 years of diverse experience as he leads the consulting team in bringing world-class innovative solutions to bear on clients’ digital journeys. The Client Solutions Group guides clients in the deployment of transformational technologies into their IT infrastructure stack and helps future-proof digital journeys via enhanced workflows supported by market-leading platforms.
  • Balaji Janardhanan
    Senior Principal Architect, Service Management
    Balaji Janardhanan has 18+ years of experience in IT infrastructure and automation space which includes 10+ years of experience in implementation and consulting services. Over his career, he has led multiple implementation and automation projects. At Microland, he is responsible for Pre-sales, Solution Design, Implementation and Delivery for Service Management Solutions.