Sr. Analyst - ITAM
Roles & Responsibilities
a. Maintains records and databases containing information regarding licenses, warranties, and service agreements for the organization''s hardware and software.
b. Perform software reconciliation(s) and mitigate non-compliance.
a. Minimizes organizational cost through product standardization and tracking.
b. Tracks quality throughout the product lifetime.
c. Complete weekly/ monthly reconciliation of inventory counts basis IMAC as required by company policy.
d. Coordinates Annual audits for inventory accuracy, problem resolution, and reconciliation of discrepancies.
a. Ensure SLAs defined for the IT Asset team are met.
b. Handling software requests within the SLA.
a. Perform license optimization & cleansing.
b. Provide support and consulting on license costs and commercially optimal methods of licensing.
c. Manage the relationship with global software resellers and closely work with procurement to optimize the purchasing activities.
a. Skill Mapping - Not Available in TI file
a. Email Communication, Presentation, Public Speaking (F)
b. Strategic Thinking, Transactions Processing, Planning (A)
c. Analytical Thinking, Scientific Temperament (A)
d. Interpersonal Skills (F), Nurturing Relationships (A)
e. Customer Service Orientation, Business Appreciation (F)
Proficiency Legend: (A) - Aware; (F) - Familiar; (P) - Proficient; (E) - Expert.