Sr. Analyst - ITAM

3 - 5 years of experience
Job Description

Roles & Responsibilities

Asset handling

a.       Maintains records and databases containing information regarding licenses, warranties, and service agreements for the organization''s hardware and software.

b.       Perform software reconciliation(s) and mitigate non-compliance.


Inventory Management

a.       Minimizes organizational cost through product standardization and tracking.

b.       Tracks quality throughout the product lifetime.

c.        Complete weekly/ monthly reconciliation of inventory counts basis IMAC as required by company policy.

d.       Coordinates Annual audits for inventory accuracy, problem resolution, and reconciliation of discrepancies.


Service Desk

a.       Ensure SLAs defined for the IT Asset team are met.

b.       Handling software requests within the SLA.


License Requirements

a.       Perform license optimization & cleansing.

b.        Provide support and consulting on license costs and commercially optimal methods of licensing.

c.        Manage the relationship with global software resellers and closely work with procurement to optimize the purchasing activities.


Technical Skills

a.       Skill Mapping - Not Available in TI file


Behavioral Skills

a.       Email  Communication, Presentation, Public Speaking  (F)

b.       Strategic Thinking, Transactions Processing, Planning (A)

c.       Analytical Thinking, Scientific Temperament (A)

d.       Interpersonal Skills (F), Nurturing Relationships (A)

e.       Customer Service Orientation, Business Appreciation (F)



Proficiency Legend: (A) - Aware; (F) - Familiar; (P) - Proficient;  (E) - Expert.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law.