1. Hardware & Software Management
a. Monitor the successful operation of all workstations by providing technical expertise and detailed analysis.
b. Monitoring CPU, memory and hard disk utilization.
c. L2 troubleshooting for all software & hardware problems using remote capture tools.
d. Monitoring the event viewer and generating reports
2. Endpoint Security
a. Native & third-party antivirus management.
b. Troubleshoot update issues.
c. Execute remediation (as per advisory) incase of threat.
d. Monitor using AV console(server/database) as defined in SOP
3. Client Applications:
a. Install, Configure and troubleshoot client applications independently.
b. Support script development, creation, updation and maintenance of applications Technical Skills:
a. Network Components, Devices (F)
b. Systems Administration (F)
c. MS Exchange Server (F)
d. Storage & Backup Administration (F)
e. Endpoint Security (F)
f. Identity & Access Management (F)
a. Email Communication, Presentation, Public Speaking(F)
b. Interpersonal Skills, Nurturing Relationships (A)
c. Customer Service Orientation, Business Appreciation (A)
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law.