Associate SME - Messaging

3 - 5 years of experience
Job Description

Job Description:


·           6+ Years of working experience on AD/Exchange

·           Good working knowledge on Active Directory and Microsoft Exchange (Both on Prem and Cloud)

·           Require good troubleshooting skills

·           Good experience on DNS and DHCP concepts

·           Work on Incidents, Problem, Change tickets and on Service requests

·           Attend Change Management Meetings

·           Proactively identify potential issue and also proposal solutions

·           Attend weekly team meetings and discuss any outstanding issues

·           Customer service experience required

·           Good communication skills both written and verbal  

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law.