1. Hardware & Software Management
a. Supports & maintains computer systems & peripherals to ensure optimal workstation performance. Collection of errors, from DT Servers, printers, etc.
b. Configuration of Extended devices like dual screens and replace toner cartridges
c. Utilize OEMs & run self-tests as prescribed
d. Disk management, Disk Encryption, Wireless configuration
e. Installation of Client OS, configuration of Servers OS, check utilization & availability
2. Endpoint Security: Anti-Virus Management, Check the status of updates as per SOP.
3. Client Applications: Installation & Configuration of Client applications as per SOP & basic trouble shooting using remote capture tools. Technical Skills:
a. Network Components, Devices (F)
b. System Administration (A)
c. MS Exchange Server (F)
d. Storage & Backup Administration (A)
e. Endpoint Security (A)
a. Email Communication, Presentation, Public Speaking(A)
b. Interpersonal Skills (A)
c. Customer Service Orientation, Business Appreciation (A
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law.