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Infrastructure Management Services | Professional Services | Technical Support Services  




 
 
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We believe Microland has the quality and depth of Management to become leading provider of Infrastructure Management Service to Fortune 500 Companies.
– Managing Director, Trident Capital
 
Accolades & Achievements
Microland performs significant messaging and collaboration work for some of the largest MNCs
                       –  Forrester Research
You are here – Home | Technical Support Services

Reduced support issues and higher customer satisfaction

Microland's Tech Support Services are designed to address the ever growing needs of IT product companies to provide pre sales and post sales technical support to their end consumers and large enterprise customers.

Microland's Tech Support Services combine the best of BPO practices and complex Infrastructure technology domain expertise to deliver strategic, personalized and superior services. We are a pioneer in IT Services in India and continue to be one of the most respected IT services companies that has a singular focus in providing high end IT Infrastructure Management Services and Technical Support Services to global enterprises.

Technologies supported –

 
  • Networking - Wireless 802.11 Product Support, DSL, Wireless Gateways, Wireless Access, Devices, Anti-Spam Wireless Messaging
  • Microsoft - Partner Reseller, Level 1/2/ Presale Services, Solution Configuration, License Management, Exchange L1/L2 Support
  • Enterprise Products - Server Products, Storage Products, Enterprise networking gear , Security Products, Software, Desktop & PC Products
  • Software platforms and web technologies
  • Service Provider - Wireless Service Provider Support, DSL Service Provider, Level 1/2 Support, Consumer Configuration, Voice, E-mail, Chat based
Microland Service Differentiators
   
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