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Improved productivity and optimized resource utilization

Microland’s End-user Services are designed to improve end-user productivity and provide streamlined services to end-users of enterprises with operations across locations. Our services help standardize processes and the end-user environment by facilitating centralized support. The End-user Services encompass 24x7 management of desktops and operating systems, office automation applications, business applications and IMAC requests; troubleshooting of local network issues and technical support services for end-users.
Services Offered –
Centralized Desktop Services Help Desk Services Asset Management Remote Desktop Control and Support Desktop Applications Support Application Packaging and Core Build Services Roll Out Services
Benefits –
Centralized Desktop Services Improved end-user productivity Increase in end-user Satisfaction Reduction in costs through: Increased first call resolution Reduction in the number of end-user calls Centralization of local Help Desks Optimal IT resource utilization Standardized end-user environment implementation

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