Incorporated in 1989, Microland is a specialist infrastructure service provider, with deep and broad expertise in all areas of technology infrastructure set up, management, support and optimization. Our service portfolio encompasses data center, networking, security, consulting and enterprise and consumer technical support services.
Impressive Clients
Microland has worked with over 200 clients, including Fortune 100 organizations, fast growing global enterprises as well as small and medium businesses over a decade. With over 85% of the workforce dedicated to infrastructure services in India, Microland has a significant offshore presence with a strong focus on a remote service delivery model. We provide clients with the flexibility of choosing shared services or a dedicated operations center.
Strong and Value-adding Alliances
We have an eco-system of delivery partners to service clients and our alliances include DELL, Avaya, Symantec and VMware. With deep roots in networking, Microland has helped a large number of organizations in technology transitions and deployment exercises. Our unique relationship with Microsoft has enabled us to participate in the Vista deployment as well. We also operate a Microsoft Center of Excellence (CoE) and Security Guidance Center for Microsoft's customers.
Emphasis on Compliance and Quality Standards
Microland provides quality services through ISO Compliance and Six Sigma methodologies. Microland was one of the first among offshore players to adopt ITIL standards. Consistent focus on process and quality improvements has allowed us to develop several proprietary methodologies and service IPs in collaboration with clients. Additional benefits are better efficiency and continuous cost reduction.
Technology Focus
Microland understands the need for robust technology infrastructure and always invests ahead in technology. We have a multi-network Operations Management Center (OMC) with six NOCs, four data centers and six Technology Labs. One of these is a dedicated NOC built for a client in a record 3-month period. We also have a state-of-the-art Virtual lab which functions as a platform for proof of concept, technology experimentation and skill building. Microland has made significant investments in the areas of VOIP, mobility, ethical hacking and convergence.
Widespread Geographical Focus
Microland has its corporate headquarters in Bangalore, India, and a global presence across different continents, with offices in USA, UK, India and the Middle East. In the Middle East and India, we provide Facilities Management Services. We have three delivery centers in Bangalore and one each in Mumbai, Chennai, New Delhi and Pune. Globally, we manage 500,000+ mailboxes, 25,000+ network devices, 5000+ servers and 50,000+ desktops. |
