Sr. Executive - Tech Support

0 - 3 years of experience
Job Description
1. Help Desk-Logging and keeping records of customer/employee queries & advise on solution as per the SOP
2. Fault Resolution-Test and fix faulty equipment
3. Network-Proactively monitor Customer Networks using the appropriate Tools and respond to Alarms within SLA.
4. Applications-L1 support for all application related issues
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law.