November 19, 2008
Bangalore

IT solutions specialist STME today announced its strategic alliance with Microland. The partnership, which allows both companies to jointly provide Remote Infrastructure Management Services (RIMS), process and security consulting to the Middle East, will enable STME to build on Microland's extensive IMS capabilities. Microland has 19 years of experience in the field of RIMS, providing services to a number of global Fortune 500 and national companies..


The alliance was announced at the 4th Annual Achieving Operational Excellence in Financial Services Conference held at the Sheraton Jumeirah Beach Resort and Towers in Dubai between the 17th and the 19th of November where STME unveiled its new Remote Infrastructure Management Services (RIMS) line.

RIMS look to encompass an entire array of technology and services. RIMS are provided by vendors who have expertise in all available technology right from the desktop to the server. It involves continuous monitoring of critical systems, ensuring security of data and infrastructure, proactive identification of potential pain points and creation of solutions to ensure continuous availability of IT infrastructure at reduced operational costs.

"IT has become the lifeblood for transaction processing and management throughout the global financial services sectors, which cannot afford the slightest inefficiency or inaccuracy given today's volatile markets. RIMS and other key STME technologies enable financial services providers to optimize their IT infrastructures as part of their thrust towards operational excellence. Microland's formidable experience in enterprise IT, especially in data centre management, further extends our capabilities to provide total solutions for our clients in this industry and allows them to maintain the highest levels of customer satisfaction," said Jocelyn Al-Adwani, CEO, STME.

"Our collaboration with STME allows us to extend our unique IT service management framework that can provide new levels of reliability and quality for financial services providers. We are especially excited to co-create cutting-edge IT operations service models specially tailored for the robust Middle Eastern markets. We are pleased to include STME in our solid lineup of international partners," said Rustom Hiramaneck, Vice President, Sales - Middle East, Microland.


About STME:
STME Limited is the leading provider of advanced enterprise IT solutions in the Middle East, leveraging over 25 years of experience in serving key regional markets. Established in 1982 in Saudi Arabia, STME has swiftly expanded its operations all over the Middle East and now provides world-class IT services through 14 regional offices located in 11 countries. Using proven best-of-breed technologies, STME provides IT solutions that manage and protect business-critical IT assets in organisations ranging from SMEs to major multinational corporations. These strategies enable businesses to deploy solutions that have the flexibility and scalability to grow as corporate IT requirements evolve.

About Microland
Microland (www.microland.com) is a leading global IT Infrastructure Management Services company, with 19 years of experience in managed services and transformation projects for our client’s IT Infrastructure. Industry recognized and a pioneer of the remote infrastructure management concept, Microland has its operations hub in India and a global presence across the USA, the UK and the Middle East. Microland works with over 70 clients including Fortune 100 organizations and fast growing global enterprises. A team of over 2300 employees, equipped with the right tools and systems, work out of world-class facilities to deliver services tailored to meet the needs of various global clients.