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CLIENT SPEAK |
"We believe Microland has the quality and depth of management to become leading provider of infrastructure management service to Fortune 500 Companies."
Managing Director
Trident Capital |
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ACCOLADES & ACHIEVEMENTS |
Microland Among the Best
The International Association of Outsourcing Professionals (IAOP) lists Microland among the Global Outsourcing Service top 100 companies in 2009. |
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Home > Services >  > Infrastructure Management > Managed Backup Services |
MANAGED BACKUP SERVICES |
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Managing enterprise back up has become increasingly compounded due to a multitude of reasons. Shrinking backup window and strict SLA adherence in global environment, risk due to backup failures, growing compliance requirement, explosion in data growth and cost constraints mean that organizations face complex challenges in backup management services. Enterprises need a robust backup management service that enables reduction in risk exposure and adheres to stringent service levels while being a cost effective solution.
Microland’s Managed Backup Services
Monitoring & Routine Tasks
24x7x365 remote backup management operations and monitoring
Trouble Shooting and Permanent Remediation
ITIL, Six Sigma based continual improvement
Change Management
Perform multiple task like change requests, configuration management, addition, removal or decommissioning of backup client server
Administration Planning
Maintain standardized document and SOPs
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| The Microland Advantage
Proactive Backup Management
Proactive focus on ensuring backup timeliness and completion
Automation
Proprietary tools to improve backup management efficiency
Real-time reporting
Process Excellence
ITIL, Six Sigma framework for continual improvement
Proven remote backup management process and methodologies
Flexible Service Windows
Multiple options like 24X7, 8X5 remote backup management services, After-Hours support etc.
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